Hi everyone
This release brings major improvements to access control, analytics, and operational tooling.
We’ve focused on making the platform more reliable, more transparent for teams, and better aligned between app, bot, and back-office experiences.

Access & Membership

New Features

• Member-only venue access

  • venues can now be restricted to specific member plans,

  • non-members no longer see or interact with restricted venues.

• Membership Chat experience

  • new booking flow via chat (WhatsApp or Intercom),

  • pre-filled messages customizable per venue,

  • booking actions automatically adapted based on membership status.

Improvements

• More accurate membership access logic

  • improved handling of subscription states (including edge cases like pending cancellations),

  • consistent behavior across app, bot, and back office.

• Legacy member management

  • ability to maintain or update access conditions for specific members,

  • more flexibility in handling historical subscriptions.

Analytics & Insights

Enhancements

• New analytics infrastructure

  • more reliable data processing,

  • improved error handling to avoid broken dashboards,

  • clearer and more structured analytics across the platform.

• Advanced segmentation

  • booking conversion can now be segmented by source (mobile / chatbot),

  • better visibility on performance by channel.

• New user analytics metrics

  • most viewed screens,

  • daily active users,

  • average session durations.

• Chatbot analytics integration

  • chatbot performance now fully visible in dashboards,

  • improved tracking of registrations and conversions.

Back Office

New Features

• Advanced availability diagnostics

  • detailed insights into booking availability behavior,

  • clearer identification of configuration or data issues,

  • ability to simulate real user experience.

• User simulation mode

  • visualize exactly what a specific user sees (venues + availability),

  • easier debugging and support workflows.

• Billing tracking tools

  • internal tracking of venue activity and billing metrics,

  • detailed monthly breakdowns for better visibility.

Improvements

• Better data transparency

  • clearer display of pricing and currencies across the platform,

  • improved visibility of program and subscription details.

• UI & terminology updates

  • improved consistency across screens,

  • clearer naming for features and sections.

• Improved debugging tools

  • access to raw data for deeper analysis when needed,

  • better visibility into system responses and errors.

Documents & Media

• Large file support for menus

  • upload of larger files now supported,

  • automatic optimization to ensure fast loading.

• Improved document management

  • better permissions and handling of legal content.

Overall

This release significantly improves how access, analytics, and bookings are managed across the platform.
It gives teams better visibility, more control, and a more reliable experience for end users.