Hi everyone
This month’s release focuses on performance, payment flexibility, and overall platform reliability.
We’ve introduced new payment options, improved data accuracy across analytics and audiences, and strengthened the stability of booking and messaging experiences.

Back Office

New Features

• Bank transfer payments :

  • members can now choose to pay via bank transfer during subscription,

  • dedicated flow with clear instructions and status tracking,

  • admin confirmation to validate transfers and activate subscriptions.

• Flexible communication channels :

  • programs can now define their preferred chat channel (WhatsApp or Intercom),

  • improved consistency between app and back office.

• Improved form visibility :

  • better access to all submitted data, including historical and non-active forms,

  • improved transparency for membership reviews.

Improvements

• Audience analytics reliability :

  • more accurate user counts,

  • clearer handling of missing or delayed data,

  • improved loading states for better readability.

• Performance optimization :

  • faster data retrieval through caching and background updates,

  • reduced system load during peak usage.

• Booking & membership consistency :

  • stricter data scoping by membership program,

  • improved visibility of participants, including inactive profiles.

• User experience refinements :

  • smoother navigation and loading states,

  • improved logout flow reliability,

  • better access to help documentation.

Payments & Subscriptions

Enhancements

• Improved subscription lifecycle :

  • clearer handling of pending payments and transfers,

  • better tracking of subscription statuses and transitions.

• More reliable payment flows :

  • prevention of inconsistent states during payment attempts,

  • improved handling of edge cases across payment methods.

• Data integrity improvements :

  • stronger validation of subscription data by program,

  • reduced risk of mismatched or duplicated information.

Application & Bot

Enhancements

• Chat experience improvements :

  • automatic routing to WhatsApp when configured,

  • fallback to alternative messaging when needed,

  • improved visibility of contact options.

• Booking reliability (Bot) :

  • safer handling of missing booking data,

  • improved consistency in reservation responses,

  • better error handling to avoid failed interactions.

• Membership onboarding experience

  • smoother payment step with clearer choices,

  • automatic selection when only one plan is available.

Stability & Maintenance

• System-wide improvements :

  • ongoing cleanup and internal optimizations,

  • better synchronization between environments.

• Improved error handling :

  • more robust handling of edge cases across bookings, payments, and analytics.