Hi everyone
This release covers everything we shipped between July and September 2026.
The mobile app gets a redesigned Membership tab and a smoother booking journey, membership programs can now style their own wallet card, and the back office gains new analytics and support tools.

Mobile App

New Features

• A redesigned Membership tab

  • balance, events and benefits are now organised in three tabs at the top of the screen,

  • members see their current plan and available credits at a glance,

  • upcoming member events and exclusive benefits are one tap away.

• A smoother restaurant booking journey

  • venue pages now have sticky tabs (Overview, Menu, Opening times, Location) to jump straight to a section,

  • dining area and time slots are chosen on the same screen, with the date and party size shown as reminders,

  • a clearer confirmation step showing the venue, date, time and number of guests,

  • more consistent booking cards, with Event and Cancelled labels.

• Upcoming reservation at a glance

  • the Restaurants home screen now shows the user's next reservation in the coming 24 hours,

  • with the venue photo, the number of guests and the time.

Improvements

• Email booking connector

  • a venue's Book button can now open an email addressed to the venue's team.

• Event requests through the program's chat

  • chat requests for member events now go through the channel configured for the program (WhatsApp or Intercom),

  • the pre-filled request message can be edited from the back office.

Membership

New Features

• Wallet card configurable per program

  • a new Wallet card tab on each program lets you set the card's colours, images and texts,

  • one configuration feeds the Apple Wallet pass, the Google Wallet pass and the in-app member card,

  • a live preview shows the result before saving.

• Venue visibility by membership program or plan

  • each venue can be shown to everyone, to members of selected programs and/or plans only, or to non-members only,

  • users who don't match the venue's audience no longer see it in the app.

Analytics & Insights

Enhancements

• Booking conversion heatmap

  • the conversion overview now shows booking conversion by day and party size,

  • based on booking journeys started from the venue page, across all party sizes.

• Charts adapted to each booking connector

  • when a venue's Book button uses phone, email, an external link, Intercom or the membership chat, reservation and revenue charts are replaced by a short explanation instead of empty data.

Back Office

New Features

• Help page

  • a new Help entry in the navigation gives direct access to the help center and to a support ticket form,

  • it also lists your organisation's open and closed support tickets.

• Internal notes on members and users

  • teams can add free-text internal notes on member and user profiles.

• Image uploads with recommended sizes and cropping

  • the uploader shows the recommended dimensions and ratio for each image,

  • images can be cropped and resized before saving.

Improvements

• Push campaign tools

  • campaign previews are shown in the selected language,

  • user profiles show the push channel a user is registered on and whether notifications can reach them.

• Activity history on more pages

  • changes to clusters, marketing campaigns and the membership demo booklet are now tracked in the activity history.

Overall

This quarter brings a more polished member and booking experience in the app.
It also gives teams more control over their branding, analytics and support directly from the back office.